+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
+ 1,104 SATISFIED CUSTOMERS
At ELVIRA, we aim to process and deliver your order as quickly and efficiently as possible.
Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
We offer international shipping to most countries worldwide.
Estimated delivery time:
4–6 business days
Please note that delivery times are estimates and may vary depending on your location, customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.
Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.
Tracking details may take up to 24–48 hours to update after dispatch.
International orders may be subject to customs duties, import taxes, or additional fees depending on the destination country.
Unless otherwise stated, these charges are the responsibility of the customer.
Please make sure that your shipping information is correct before completing your order.
If you notice an error in your address, contact us as soon as possible at:
We will do our best to update the address before the order is shipped.
We offer a 30-day return policy.
You have 30 days from the date you receive your order to request a return.
To be eligible for a return, the item must:
Be in the same condition in which you received it.
Be unworn and unused.
Have all original tags attached.
Be returned in its original packaging.
Be accompanied by a receipt or proof of purchase.
To start a return, contact us at:
Please include your order number and the reason for your return.
If your return request is accepted, we will provide you with instructions on how and where to send your package.
Items returned without first requesting a return may not be accepted.
Please inspect your order upon delivery.
If your item arrives damaged, defective, or if you receive the wrong product, contact us immediately at:
Please include your order number and clear photos of the issue so we can assist you as quickly as possible.
Certain items may not be eligible for return, including:
Personalized or custom-made products.
Personal care products.
Perishable goods.
Hazardous materials.
Gift cards.
Other items that are excluded under applicable law or clearly marked as non-returnable.
The fastest way to receive a different item or size is to return the original item and place a new order once your return has been accepted.
If your order is delivered within the European Union, you may have the right to cancel or return your order within 14 days without providing a reason, subject to applicable consumer protection laws.
The item must be returned in the same condition in which it was received, unused, unworn, with original tags and packaging.
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, the refund will be issued automatically to your original payment method within 10 business days.
Please note that your bank or card provider may require additional time to process and display the refund.
If more than 15 business days have passed since your refund was approved, please contact us at:
For any questions regarding shipping, returns, refunds, or your order, please contact us at: